Wisdomly
Nº 218Entrepreneurship

The hardest thing about a hard thing is that there is no formula

Ben Horowitz spent years looking for a management playbook. The shock was discovering there wasn't one.

Management books love frameworks: the three pillars of leadership, the four disciplines of execution, the five dysfunctions of a team. Ben Horowitz, co-founder of Andreessen Horowitz and former CEO of Opsware, spent years inside companies that were burning through cash and nearly dead, looking for exactly those frameworks. He found that the hardest decisions — whether to lay off half a company, whether to fire a loyal executive who has stopped scaling, whether to sell when the board is screaming sell — have almost no clean precedent.

His argument in The Hard Thing About Hard Things is specific: there are plenty of books about what to do when things are going well. There is almost no literature on what to do when your lead investor just told you they're out, your VP of Engineering is leaving, and payroll is in three weeks.

What Horowitz found instead of formulas were two things: other people's stories, which provided rough orientation without road maps, and a commitment to making the decision rather than delaying it. The longer a bad situation stays ambiguous, the more it corrodes a team. A wrong decision, corrected fast, usually damages less than a right decision delivered three months late.

Most founder advice is written in hindsight, from a position of having survived. The book's value is that it was written during the wreckage.